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ERIE Tops in the J.D. Power 2023 U.S. Property Claims Satisfaction Study

When you need us, we are here for you. That’s been our commitment for nearly 100 years.


And homeowners insurance customers surveyed in the J.D. Power 2023 U.S. Property Claims Satisfaction Study recognize we’re delivering on that promise.


Erie Insurance ranked highest in customer satisfaction among property and casualty (P&C) insurers in the home insurance claims experience. Our score: 912 on J.D. Power’s 1,000-point scale.


That’s 38 points higher than the industry average in customer satisfaction with the 2023 home insurance claims experience, and a 30-point jump for ERIE from 2022.


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